Managing a Virtual Team? We have Got Your Back

Having a Virtual team indicates that all the members of your team work off-site, spanning multiple time zones, and countries. For the majority of businesses, working remotely results in added flexibility and freedom. However, a distributed workforce brings along various new challenges to project managers accustomed to an in-house team.
Your offshore virtual assistants may not be in the same room, but it’s your job to make sure they’re still on the same page. How would you rise to the challenge? Leading a Virtual Team, you must manage your off-site and on-site workers equally. Initially, a distributed team may look completely different and new to old-school project managers. Customer Service Outsourcing and Sales Outsourcing in Australia are a few services that you may avail in order to deduct the burden of team management and focus on other major tasks. The Virtual Team has got you a few tips to effectively manage your Virtual Team.
* Invest in bridging the communication gap
It is very likely that out-of-site remote team members may skip the manager’s mind too. In such cases, the virtual team members might feel left alone, developing feelings of isolation. As a result, they may become reluctant to provide or ask for help from the on-site tea, whilst also providing meaningful feedback to the management. To ensure this, you must use certain tools to stay connected with them. You must use reliable platforms like e-mail, text, voice or video calls to communicate. Organizing the communication space would help you get a hold of the reliability of your virtual team.
* Invest in using software and technology
High-end computer connections along with fast internet connection are the basic information technology apparatus required for working remotely. Good technology and software are a must to boost the productivity of virtual employees. Tools that are mainly used by on-site workers may not translate well to a distributed team environment. To ensure the optimization of a distributed workflow, use various document management software to keep a check on the authoring, proof-reading and signing off of documents.
* Invest in the Policies and Procedures
Your organization may already have written policies and operational procedures that govern the acceptable use of information technology and social media, call monitoring, employee privacy, etc. These documents need to be updated in order to maintain their relevancy while predating the era of the remote workforce. For a team manager, it is of utmost importance that he clearly spells out what and how the members of his virtual team will be monitored.
* Invest in proper training and coaching
A remote workforce holds the promise of increased overall productivity of the team. To ensure that the remote worker gradually becomes a self-managing and super-producing employee of the month, you must engage your team with productivity-friendly work habits. As a team leader, you must be careful that in the absence of objective input data, productivity discussions quickly descend into guessing exercises.
* Invest in building a work-life balance
According to the common belief, remote workers do not have daily commutes and are given the advantage of spending more time with their families. Due to this, they should theoretically have a healthy work-life balance. However, studies prove that remote workers are at the risk of the opposite to the common belief due to the inability to switch out of the work mode. It is the responsibility of the organization to protect the well-being of its team members in order to ensure their long-term productivity.
Developing virtual teams for any business is a relatively modern phenomenon which introduces new challenges along with handling the conventional ones. In such cases, it is important that your offshore virtual assistants are hired by experts and have been given proper training and supervision to assure high productivity. To assist you with this, the Virtual team offers you the option of having a team that is entirely managed by us, keeping you away from the burden of team management, infrastructure, hiring procedure, etc. Our services of Customer Service Outsourcing and Sales Outsourcing in Australia will help gain an edge over the others in the industry.

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